WEBSITE & MEDICAL DEVICE DISCLAIMER
G 1 Healthcare (Pty) Ltd | Registration No. 2025/451756/07 | Last Updated: 30 June 2026
1. Website Disclaimer
The content published on this website — including product descriptions, health and stoma-care resources, FAQs, and general information — is provided for general informational purposes only and does not constitute professional medical, clinical, or regulatory advice.
While we take reasonable care to ensure information on this site is accurate and up to date, G1 Healthcare makes no representations or warranties, express or implied, as to the completeness, accuracy, reliability, or suitability of the information for any particular purpose. Product images and specifications are provided in good faith and minor variations may occur.
This website may contain links to third-party websites (e.g. regulatory bodies, payment providers). We are not responsible for the content, accuracy, or practices of any linked third-party site.
2. Not a Substitute for Professional Medical Advice
Nothing on this website is a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, surgeon, stoma care nurse, or other qualified healthcare provider with any questions you may have regarding a medical condition, stoma care technique, or the suitability of a specific product for your circumstances.
Never disregard professional medical advice or delay seeking it because of something you have read on this website.
3. SAHPRA Medical Device Disclaimer
Products listed on this website are medical devices supplied in accordance with the applicable requirements of the South African Health Products Regulatory Authority (SAHPRA). Regulatory classification, registration status, and UDI codes (where applicable) are displayed on each product page and on our Compliance & Certifications page.
All medical devices must be used strictly in accordance with the manufacturer's instructions for use and any guidance provided by your treating healthcare professional. G1 Healthcare does not assume responsibility for injury, harm, or adverse outcomes arising from:
- Use of a product other than as intended or instructed
- Use of a product without appropriate medical supervision where such supervision is advised
- Modification, damage, or improper storage of a product after delivery
- An underlying medical condition not disclosed or known at the time of purchase
4. Reporting Adverse Events
If you experience an adverse event, injury, or product quality issue with any medical device purchased from G1 Healthcare, please stop using the product and contact us immediately at support@g1healthcare.co.za or WhatsApp +27 84 498 6840. Serious adverse events involving medical devices may also be reportable to SAHPRA in accordance with its vigilance requirements.
5. Limitation of Liability
To the maximum extent permitted by South African law, G1 Healthcare, its directors, and employees shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from reliance on information contained on this website, or from the use or misuse of any product, save where such liability cannot lawfully be excluded (including under the Consumer Protection Act).
6. Related Policies
See also our Terms and Conditions, Returns & Refunds Policy, and Certifications & Compliance Documents.
7. Contact
G 1 Healthcare (Pty) Ltd — Registration No. 2025/451756/07
Email: support@g1healthcare.co.za
WhatsApp: +27 84 498 6840